6/16/2008: Ectotherm was affected by the recent floods. Orders for Ectotherm products will be delayed.

To our valued customers,

We are having a problem with our database and as a result, automated tracking emails are inaccurate.  We are doing our best to get this problem repaired as quickly as possible.  Over the coming weeks we will be moving to a new online ordering system.  Should you have a credit on your account, it must be used no later than June 10, 2008.

Should you need to contact us about your order, please email us only via this web site, and not via emails received from the automated email sent when your order ships.  Thank you for your understanding during this trying time.

When ordering, your phone number is required by UPS in the event of a delivery problem. Please check your account and update it if necessary-or your order will be delayed.

8/1/2007: Effective immediately, we are no longer accepting personal checks (via mail order) due to identity theft. This is for your protection. 

You may still use a personal check by using PayPal. Thank you for your cooperation and  understanding.